Date: 21 Jan, 2025
At Tokenova, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data under applicable privacy laws.
Information We Collect (including but not limited to):
- Contact Information: Name, email address, phone number, and postal address.
- Demographic Information: Date of birth, nationality, and gender.
- Employment Details: Job title and employer information.
- Financial Information: Payment details and transaction history.
- Identification Documents: Copies of ID cards or other forms of identification.
- Other Personal Data: Any additional information you provide directly or through third parties (i.e., IP address, location, device of use, and browser).
How We Collect Your Information
Tokenova collects personal data through multiple channels:
- Direct Interactions: When you register on our website, subscribe to our services, or contact us.
- Third-party Sources: From publicly available databases or third-party services that provide relevant information.
- Automated Technologies: Through cookies and similar tracking technologies when you interact with our website.
Use of Your Information
We utilize your personal data for several purposes:
- Service Delivery: To provide and manage our services effectively.
- Communication: To send updates, newsletters, and marketing communications that may interest you.
- Legal Compliance: To comply with applicable laws and regulations.
- Research and Development: To improve our services and understand user behavior.
Sharing Your Information
We do not sell or lease your personal data. However, we may share your information with:
- Service Providers: Third-party vendors who assist us in operating our website and marketing services.
- Legal Authorities: When required by law or to protect our rights or those of others.
*Note: As of February 2025, we do NOT use Automated Decision Making (ADM) profiles to collect information or make decisions. Should this change, we will inform you via Email in our privacy policy update.
Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
International Transfers
Your information may be transferred to countries outside your jurisdiction. We will ensure that adequate safeguards are in place to protect your data in accordance with this policy.
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of any inaccurate or incomplete information.
- Deletion: Request deletion of your personal data under certain conditions.
- Objection: Object to processing your personal data for direct marketing purposes.
To exercise these rights, please contact us using the details provided below. We will implement the changes as soon as possible.
Cookies and Tracking Technologies
Tokenova uses cookies to enhance user experience on our website. You can manage cookie preferences through your browser settings.
Security Measures
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
Changes to This Policy
We may update this Privacy Policy from time to time. We encourage you to review this policy periodically for any changes. Newer versions will be sent to your email if you have signed up for Tokenova’s newsletter.
Contact Us
For any questions regarding this Privacy Policy or to exercise your rights, please contact us at:
Email: [email protected]
